Frequently Asked Questions

What is your Payment Policy?

Payment Options

We accept the following credit cards from US Customers only: MasterCard, Visa, American Express, and Discover.

  • We do not allow multiple credit card payments for orders.
  • Credit Cards will be charged in full at the time of purchase.
  • We do not accept Diners Club, Checks, Money Orders or any type of wire transfer.

Sales Tax

  • TEA42 only charges sales tax to purchases shipped within the state of NY.
  • NY Sales Tax is 8.125%

What is your Return Policy?

Our goal is to ensure your complete satisfaction

  • If, for whatever reason, you are dissatisfied with your purchase, you can return it to TEA42 within 30 days of your purchase.
  • Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Refunds & Credits

All returns must be approved by TEA42 prior to sending any item(s) back for a Refund. All Refunds must be received within 30 days of purchase and meet the conditions laid out below.

  • Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account.
  • When returning an item for any reason, please note that you the customer are responsible for any shipping costs to return the item to TEA42. We do not provide labels or Call tags
  • All Refunds are subject to a 15% restocking fee. The 15% will be deducted from your refund total.

What is your Shipping Policy? / Do you Charge Shipping Fees?

TEA42 ships all items via USPS unless otherwise noted during checkout. (Note: Shipping times are estimates and not guaranteed by TEA42 or USPS.)

 

Free Shipping (US ONLY)

  • Delivery Time 5-7 business days
  • Trackable
  • Delivered by USPS
  • Signature may be required

Expedited Shipping available

  • Cost $9.99 for the first item and $3.99 for each additional item
  • Delivery time 3-5 business days
  • Delivered by USPS
  • Signature may be required

International Shipping (AT THIS TIME WE ARE NOT ACCEPTING INTERNATIONAL ORDERS)

How do I become a Tea42 ambassador?

Are you a Beauty Blogger or have your own YouTube channel for Product reviews? Tea42 is always on the lookout for Brand Ambassadors to spread the word about Tea42 Products. If you are interested, please contact us at info@tea42beauty.com